With a tight focus on assessing the deployment dynamics of IP Telephony, InfoTrack for Converged Communications (ICC) provides insights into how business decision makers are viewing -- and overcoming -- issues related to IP Telephony migration, converged applications, and service/support. InfoTech's ICC Program examines all essential elements related to the evolving convergence environment, analyzing which market segments exhibit the highest short- and mid-term demand in both the Enterprise and SMB markets.

The program provides full Coverage of U.S. market demand and adoption of converged communications including IP Telephony Systems, Converged Applications, and Converged Services. Delivering a total view of converged solutions, the program measures and reports projected changes in near-term market demand, provides in-depth analysis of differences in buying behavior across multiple market segments, and projects adoption rates and five-year forecasts for eight categories of converged applications and three types of Managed/Hosted IP Telephony Services.

The InfoTrack for Converged Communications Program is integral to InfoTech's Enterprise Communications Research Practice. With highly synergistic research objectives, these programs -- InfoTrack for Enterprise Services, InfoTrack for Enterprise Communications, InfoTrack for Enterprise Mobility and InfoTrack for Converged Communications -- serve as an integrated portfolio of management tools for business decision-makers. For more information, please visit www.accessintel-infotech.com.